Become a partner New Blog Post Customer Service Strategy: How to Build, Augment, and Scale Your Support Offering When was the last time you thought about how you offer customers support? We carry on doing what we've always done to support our customers, but this isn't sustainable. It can hurt customer relationships and even revenue. In this article, you will learn: Why reducing customer effort is a big win for your business metrics How to reduce friction across your self-help resources and live interactions Four ways you can be strategic with your support offering right now More   More   Introducing Shopify Partner Perks Access exclusive deals on the tools you need to accelerate your business   Learn more   Unsubscribe © Shopify Partners 150 Elgin Street, Ottawa ON, K2P 1L4