New Partner Blog Post

12 Ways to Get the Most Out Of Remote User Research During and Beyond COVID-19

User research is typically carried out in person, but COVID-19 has changed the way many of us will be conducting research for the foreseeable future. That said, user research is still essential for product design and feedback. Remote user research has many benefits, namely that it's usually cheaper, faster, and allows you to talk to participants in a more natural environment (most often their homes). For this article, we interviewed nine user research experts to find out how they've adapted to conducting rich research at a distance. Their advice will help you carry out better remote research sessions to get the answers you need, and ensure that your participants are comfortable, engaged, and safe all at the same time.